In 2016, 2-1-1’s in the U.S. responded to nearly 13.4 million requests for help.
In that same period, 2-1-1 Brevard’s total was almost 40,000.
Click here for Florida 2-1-1’s results in the annual “Big Count,” compiled by AIRS (Alliance of Information & Referral Systems).
2-1-1 Executive Director Libby Donoghue was nominated for the Zonta Club of Melbourne Yellow Rose Award for Community Service, a part of Florida Tech’s weVenture annual Women Who Rock celebration.
Congratulations to Sue Kiley, director of programs at The Women’s Center, who was named the winner at the March 14 luncheon.
See the program featuring Donoghue, Kiley and other nominees here.
Click here for times, days, sites and additional information.
More than 15 years ago, our United Way envisioned a day when everyone would know 2-1-1, a community information, referral and crisis line, in the way that we all know 9-1-1.
In 2001, as the Federal Communications Commission was changing N-1-1 numbers for specific usages, United Way of Brevard purchased the rights to 2-1-1. After the FCC ruling designated 2-1-1 as the official number for accessing information on the local level, we turned to our United Way partner agency Crisis Services of Brevard.
Since 1968, using a traditional seven-digit number, Crisis Services had demonstrated the skills and expertise in serving as “the first call for help” for those in need. Our United Way worked diligently to support the nonprofit agency’s transition to 2-1-1 Brevard.
Brevard was the first county in Florida and only the seventh area in the nation to have this valuable resource. It’s a part of our United Way’s 60-year history, and we are very proud to have helped make it happen.
This February, as we mark National 2-1-1 Month (because it includes the date 2/11), United Way is wrapping up its annual campaign that generates key funding for many local health and human service programs. Additionally, 2-1-1 Brevard is in the midst of its own month-long “Answer the Call” fundraising campaign.
The Gannett Foundation recently awarded a $5,000 grant to 2-1-1 Brevard Inc.
The money will pay for development of an Android app for the Community Resource Database, which includes almost 2,500 services available to Brevard residents. An iPhone app previously was launched with a grant from the Boeing Co.
The Gannett grant also will contribute to improvements for software used by helpline specialists.
Gannett Co. Inc. is the parent company of Florida Today.
Libby Donoghue will mark 30 years as executive director of 2-1-1 Brevard on Dec. 28. Under her leadership, the agency grew from a volunteer-based crisis line into the first 2‑1‑1 call center in Florida and the seventh in the United States.
2-1-1 Brevard is accredited by both the American Association of Suicidology and the Association of Information and Referral Systems and is a member of the National Suicide Prevention Lifeline Network.
This year, 2-1-1 Brevard was named Florida Today VRA Organization of the Year. 2-1-1 Brevard also received a Central Florida Humanitarian Award from Space Coast Daily and a Brevard County Sheriff’s Public Safety Award in 2016.
Donoghue is a graduate of the University of Tennessee.
It’s been a big year for 2-1-1 Brevard, including being named Florida Today VRA Organization of the Year on Nov. 17. The award recognized the core work of 2-1-1 staff in logging 42,000 calls last year.
But it also recognized our emphasis on magnifying impact in Brevard with newer programs and partnerships to improve the lives of:
- Veterans (Brevard Veterans Resource Network)
- Families with young children (Help Me Grow)
- People who are homeless or at risk of homelessness (Brevard Homeless Coalition)
- People with medically related needs (Parrish Community Health Navigator)
- All residents of the county in crisis events such as a hurricane (Brevard Emergency Management Citizen Information Hotline)