2-1-1 Helpline

Help... is just a phone call away.
That's not just our tagline, it's what we do.

2-1-1 is a simple, easy-to-remember number to call when you want to find or give help in Brevard County. Trained 2-1-1 counselors are available around the clock to help people who:

• Are seeking information about or referral to local governmental, health or social services
• Want to talk to someone about grief, relationship issues, personal crisis, family concerns, etc.
• Are depressed and/or considering suicide
• Are interested in volunteering their time or donating money or items to local organizations

2-1-1 Brevard is unable to respond to requests for assistance by email.
Please call 2-1-1 or use the 2-1-1 Online Database to search for services in Brevard County, Florida.

P.O. Box 417
Cocoa, FL 32923-0417

Dial 2-1-1 or 321.632.6688
321.631.9290 Bus Phone
321.631.9291 Fax

Questions
When should I call
2-1-1?
Call 911 in emergencies and 411 when you need a phone number to a local business. When you need help finding governmental, health or human services, dial 2-1-1.

Are there places where 2-1-1 doesn't work?
There are some limitations to 2-1-1 service. 2-1-1 does not work from pay phones. Some large businesses may need to program their telephone systems to allow for dialing 2-1-1. Some telephone service providers may not offer access to 2-1-1. If you can't reach us by dialing 2-1-1, please dial 632-6688.

Can TDD/TTY users access 2-1-1?
2-1-1 is accessible by TDD/TTY users. Dial 2-1-1 and wait for the TDD instructions.