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Rob Rains

More than 15 years ago, our United Way envisioned a day when everyone would know 2-1-1, a community information, referral and crisis line, in the way that we all know 9-1-1.
donate-buttonIn 2001, as the Federal Communications Commission was changing N-1-1 numbers for specific usages, United Way of Brevard purchased the rights to 2-1-1. After the FCC ruling designated 2-1-1 as the official number for accessing information on the local level, we turned to our United Way partner agency Crisis Services of Brevard.
Since 1968, using a traditional seven-digit number, Crisis Services had demonstrated the skills and expertise in serving as “the first call for help” for those in need. Our United Way worked diligently to support the nonprofit agency’s transition to 2-1-1 Brevard.
Brevard was the first county in Florida and only the seventh area in the nation to have this valuable resource. It’s a part of our United Way’s 60-year history, and we are very proud to have helped make it happen.
This February, as we mark National 2-1-1 Month (because it includes the date 2/11), United Way is wrapping up its annual campaign that generates key funding for many local health and human service programs. Additionally, 2-1-1 Brevard is in the midst of its own month-long “Answer the Call” fundraising campaign.


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gannett grantThe Gannett Foundation recently awarded a $5,000 grant to 2-1-1 Brevard Inc.
The money will pay for development of an Android app for the Community Resource Database, which includes almost 2,500 services available to Brevard residents. An iPhone app previously was launched with a grant from the Boeing Co.
The Gannett grant also will contribute to improvements for software used by helpline specialists.
Gannett Co. Inc. is the parent company of Florida Today.