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Latest News

2-1-1 Brevard has launched a pilot program to allow chat interaction between helpline specialists and those who are seeking help.
“Chat” is available 4 p.m. to 7 p.m. Wednesdays, Thursdays and Fridays via www.211brevard/online-chat.
“We encourage people to try it out and help the helpline specialists gain practice in this new channel of communication,” said Belinda Stewart, communications manager for 2-1-1 Brevard.

Screen grab of specialists' view for chat

The computer screen for a helpline specialist using the chat software.

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Women make up the majority of callers to 2-1-1 Brevard, month after month. In March, 73 percent of callers were identified as female.
March 2014 Snapshot

 

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Through the AmazonSmile program, Amazon.com donates 0.5 percent of what you spend year-round to 2-1-1 Brevard.
Click here to shop and support 2-1-1.

 

By The Numbers

  • 39,497: Number of calls answered in 2012-13
  • 44,126: Number of referrals made in the year
  • 36: Percent of referrals made for basic needs, such as food
  • 22,071: Number of visits to online database

Spotlight

Check out 2-1-1 mobile app

2-1-1 Brevard has a free app for searching our online database from your iPhone, iPad or iPod Touch. You can download from iTunes. The version for Android devices is being developed. Click Here to Learn More